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Accident Management & Repair

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From the moment an incident occurs our accident management team can handle the process from recovery until repair completion or write-off confirmation.

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How can we help your business?

We can liaise with all relevant parties including repair agents, independent engineers and the insurance company.  Our streamlined process removes unnecessary delays in order to recommission your vehicle as quickly as possible.


Do you ask yourself the following questions:


Should I outsource my accident repairs and how do they work? How do I do that?

Can I outsource the management of accident repairs?

Can I use data to find ways of improving driver behaviour across my fleet?


Fleet accident management

We understand the impact to your business of having vehicles off the road.  We offer a range of support services to deliver cost-effective and efficient accident management.

  • Full incident reporting
  • On-site vehicle inspection
  • 24/7 roadside assistance
  • Recovery of vehicles
  • Access to National service network for repairs
  • Cost consideration for repairs
  • Salvage management
  • Uninsured loss recovery

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Why choose Pullman?

Pullman is the largest independent provider of Commercial Vehicle Maintenance and Fleet Management in the UK.

National Network

Pullman has a network of 27 workshops and over 150 mobile service vans.

Skilled Technicians

Including an extensive mobile team - a true one stop shop for commercial vehicle maintenance and fleet management.

Customer Service

We have a national customer service centre, which operates 24/7/365 to provide 'best in class' fleet management solutions.

How can we help?

Have a question, need some help? Contact Pullman today.