Quality procedures

It is our Quality Policy to be a market leader in respect of the quality of services provided to our customers.

We pride ourselves on delivering the best services in our industry. Continual review, together with internal, manufacturers' and customers' audits, ensure standards are maintained and improved upon. Further to this we are accredited to ISO 9001:2008 and receive external audits from the British Standards Institute (BSI).  

Accreditations:

Quality Management System - ISO 9001:2008

Pullman operates a Quality Management System which complies with the requirements of ISO 9001:2008 for the maintenance and testing of tail-lifts and shutter doors and the storage and retailing of tail-lifts and shutter door parts. Service and repair of medium and heavy commercial vehicles. Sale of manufacturer's approved spare parts and accessories. The provision of service, maintenance and repair to commercial vehicles trailers and tail lifts.

Industry Bodies:

Pullman is proud to be a member of the following trade bodies:

  • Society of Operations Engineers
  • Freight Transport Association
  • Institute of Logistics and Transport
  • The Road Haulage Association
  • The Vehicle Builders & Repairers Association

Have you got a fleet management question, or need some help, just want a chat? Contact Pullman today.

Four of Pullman service centres are the first in the UK to gain IRTE accreditation.

ISO 9001:2008 Accredited
ISO 9001:2008 Accredited
Pullman is ISO 9001:2008 Accredited